Shipping Policy for Asyouwishbyleng.com

Shipping Policy

At AsYouWishByLeng, we are dedicated to providing reliable and efficient shipping for our customers. This Shipping Policy outlines the shipping methods, delivery times, and other important details to help you understand our shipping process.

1. Order Processing

• Processing Time: All orders are processed within 3-5 business days. Orders are only processed on weekdays (Monday to Friday), excluding public holidays.

• Custom Products: Since we offer print-on-demand products, each order is custom made after purchase. Please allow additional time for production, typically 5-7 business days, depending on the complexity of the product.

2. Shipping Methods & Delivery Time

We offer multiple shipping options depending on your location and preferences:

Note: Delivery times are estimates and not guaranteed. External factors (weather, customs, holidays) may impact delivery.

3. Shipping Costs

Shipping costs are calculated based on the delivery address and the weight of your order. You will be provided with a shipping quote at checkout before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your shipment. You can use the tracking number to check the estimated delivery date and track your package online.

5. Lost or Damaged Packages

While we do everything we can to ensure that your order arrives safely and on time, we are not responsible for lost or damaged packages once they are handed over to the shipping carrier. If you experience an issue with your order, please contact the carrier directly with your tracking number to file a claim.

If your package is lost or damaged during transit, please notify us at [email protected] within 7 days of receiving your shipping confirmation, and we will assist you in resolving the issue.

6. Customs, Duties, and Taxes (for International Orders)

For international orders, please note that you may be subject to import duties, taxes, or customs fees, which are determined by your country’s customs office. These charges are the responsibility of the customer, and we recommend checking with your local customs authority for more information before placing an order.

7. Address Accuracy

To avoid delays or issues with delivery, please ensure that your shipping address is accurate and complete. We are not responsible for any delays, lost shipments, or additional fees caused by incorrect or incomplete addresses provided by the customer.

8. Changes to Shipping Policy

As our shipping methods and services may evolve over time, we reserve the right to update or change this Shipping Policy. Any updates will be posted on this page with the updated effective date.

9. Contact Information

If you have any questions or need assistance regarding our Shipping Policy, feel free to reach out to us:

• Email: [email protected] [email protected]
• Website: Asyouwishbyleng.com

Our customer service team is ready to assist you and will respond as quickly as possible.

Thank you for shopping with Asyouwishbyleng.com! We’re excited to serve you and ensure a smooth shopping experience from start to finish.